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eArmyU Global Distance Learning Solution

iGov’s Global Distance Learning Solution offers Web-based distance learning for soldiers, providing them the opportunity for continuing education regardless of their location or wartime status. This iGov solution offers 146 certificate and degree programs through 29 colleges and universities.

Challenges iGov's SOLUTION results
  • Standardized COTS platform
  • Worldwide support, including forward-deployed students
  • Long-term support with frequent technology upgrades
  • Variable production schedule
  • Provided five generations of eArmyU TechPak laptop system
  • Configured, produced and distributed 21,000+ systems
  • Provided ILS for all systems
  • Serviced 3,000+ help desk and global warranty service incidents
  • Provided integrated Web-based ordering and support
  • Managed vendors and subcontractors
  • Reduced production costs by $400K+
  • Improved performance via technology enhancements
  • Exceeded strict delivery and warranty SLAs
  • Met all surge and field emergency requirements
  • Achieved global deployment.