iGov’s Federal customers have zero tolerance for gray market products. We carefully vet prospective new vendors for financial viability, BAA/TAA compliance, and technical capabilities. We regularly review vendor performance and sever relationships with those who do not meet our standards.
iGov is continually searching for new technology that can benefit customers. We evaluate competing products to determine which offers best value, and we incorporate newly vetted technologies into our IDIQ offerings.
As an experienced value added reseller (VAR) and systems integrator, iGov has developed a streamlined supply chain built on strategic partnerships with tier-1 OEMs and distributors, and we also maintain visibility into our tier-2 and tier-3 suppliers. Our ISO 9001:2008 certification reflects our commitment to continuous process improvement, driving efficiencies in all functional process areas from quotation development to final delivery. Enterprise Resource Planning (ERP), Electronic Data Interchange (EDI), and Customer Relationship Management (CRM) tools enable us to streamline supply chain processes and meet our quality objectives of customer satisfaction and on-time delivery.
iGov understands the rapidly evolving life cycles of COTS products in today’s high-tech environment, and we strive to remain at the forefront of emerging technologies. We work proactively with our suppliers to obtain product roadmaps and advanced notification of EOS/EOL dates. Through our ongoing R&D, we evaluate and test next generation products for insertion into future program baselines. Our active EOS/EOL product management and proactive R&D efforts demonstrate our commitment to continuously enhancing the form, fit, and function of our product offerings.